Shipping-Policy

Orders are shipped and delivered through registered international courier companies and/or International Speed Post only.

Orders are shipped through registered domestic courier companies and/or Speed Post only.

• Orders are shipped within 24 hours but only working days or as per the delivery date agreed upon during order confirmation.
• The delivery timeline is subject to the norms of the courier company or post office.

• Dentalness is not liable for any delay caused by courier companies.
• We guarantee to hand over the consignment to the courier company or within 24 hours days from the date of order and payment, or as per the delivery date agreed upon at the time of order confirmation.

All orders will be delivered to the address provided by the buyer. Confirmation of delivery for our services will be sent to the email ID specified during registration.

For any issues with utilizing our services, please contact our helpdesk or email us at arkadedentalness@gmail.com.

There are no delivery charges for orders with a total value of Rs 5000 or above.

Dentalness charges Rs50 as delivery charge for order values below 5000 in the state of GUJARAT and 120rs for other states and UT within India

Dentalness delivers your orders through its own logistics team in its direct-service locations. Orders from all other locations are shipped through renowned logistics service providers (couriers). You can be rest assured that the products will reach you in perfect shape.

Dentalness has reliable courier partners who cover most locations across the country. In the rare case that your location is not covered by any of our delivery partners, we will get in touch with you to work out alternative arrangements to ship the products to you.

If alternative arrangements cannot be worked out, your payments shall be refunded to you and the order cancelled.

Dentalness classifies its products as ‘Regular order’ and ‘Special order’ products. Regular order products are shipped from our warehouse on the same day or the next day. Special order products are shipped within 2 weeks from the date of order.

All orders are currently shipped from Surat . Depending on your location, it may take 1-7 days for the shipments to reach you. You will be able to track your order details. Our customer care would also be able to help you with more details about the order, where necessary.

A ‘special order’ product is specially procured for you by Dentalness. In such cases, we first check the availability of the product with the sources. When there are no availability issues, the products are procured and sent across to you, similar to normal shipments. In some cases, the ‘special order’ products may be procured for the specific requirement. It could take up to 2 weeks for shipping the order in such cases.

In case of availability issues, the customer support team would get in touch with you to suggest alternatives and arrive at a solution.

Currently we are Working on it .

No, we do not deliver to international locations currently.